AdviceUK Webinar

• Can Wyser be used to generate advice letters?
• Can Wyser recognise speech impairments or stutters?
• Where are transcripts stored? Are they secure?
• How is client confidentiality protected?
• How should advisors explain to clients that AI is being used?
• Is user data used for continued training?
• Can Wyser translate conversations live or post-call?
• Is pricing based on word count, time, or number of users?
• How is the AI model trained, particularly if records are deleted by Wyser?
• Can Wyser detect when key questions were missed?
• How quickly can Wyser be set up after purchase?
• How have pilot clients responded?
• Can Wyser offer training to organisations, even those not using AdvicePro?
• What are the minimum system requirements?
• Do advisors find Wyser transcripts reliable or need to edit heavily?
• Do clients respond differently knowing they're being recorded?
• Does Wyser support Chinese when mixed with English?
• What languages can Wyser recognise and transcribe?
• How accurate is Wyser ASSIST?
• Can it run without softphone systems, using only mobile phones?
• Can data from transcripts populate AdvicePro directly?
• Does Wyser integrate with other systems?
• Can any support be given to helping find funding or to build business cases for Wyser?
• Is Wyser ASSIST always on, or can you choose when to activate it?
• Can hours roll over month-to-month?
• Are there any discounts available?
• Who is your cybersecurity provider?
• What if a client refuses to be recorded?
• Can Wyser handle multiple languages in one conversation?
• Can Wyser integrate into mobile-only working environments?
• Can Wyser be used with systems like MODUS, CNMS, or bespoke tools?
• Can Wyser auto-populate fields in AdvicePro (e.g. DOB)?
• Can Wyser support holistic/mental health advice, not just rights-based advice?
• Can Wyser recognise and manage safeguarding/discrimination language?
• Can Wyser flag missing or important information that hasn’t been captured?
• Can Wyser handle different accents?
• Can Wyser be used with BSL (British Sign Language) or deaf clients?
• Can Wyser be used with WhatsApp, text-based or client-typed messages?