Features and Functionality

This section explores the key features and functionality that make ASSIST a powerful tool for reducing administrative burden.

• Does ASSIST work in real time?
• What types of audio files does ASSIST support?
• Can I customise the summaries?
• Can I edit or review transcripts before saving?
• Can Wyser auto-action transcript notes into case management?
• Can Wyser be used when using interpreters or in multilingual conversations?
• Can Wyser be used in 3-way calls?
• Can Wyser be used to generate advice letters?
• Can Wyser recognise speech impairments or stutters?
• Can it run without softphone systems, using only mobile phones?
• Can Wyser be used with BSL (British Sign Language) or deaf clients?