General

Answers to some general questions that may be asked

• How accurate is Wyser ASSIST? 
• Who can benefit from using ASSIST?
• How does Wyser ASSIST work? 
• What is Wyser ASSIST?
• Can Wyser be used in drop-ins or noisy environments?
• Can Wyser be used during face-to-face meetings?
• Can Wyser be used by advisors speaking the same non-English language as the client?
• Do advisors find Wyser transcripts reliable or need to edit heavily?
• Does Wyser support Chinese when mixed with English?
• What languages can Wyser recognise and transcribe?
• How accurate is Wyser ASSIST?
• Do clients respond differently knowing they're being recorded?
• Can Wyser be used with WhatsApp, text-based or client-typed messages?
• What if a client refuses to be recorded?
• Can Wyser handle different accents?
• Can Wyser support holistic/mental health advice, not just rights-based advice?
• Is Wyser ASSIST always on, or can you choose when to activate it?
• How have pilot clients responded?
• Can Wyser recognise and manage safeguarding/discrimination language?
• Can Wyser flag missing or important information that hasn’t been captured?
• Can Wyser handle multiple languages in one conversation?
• Can Wyser offer training to organisations, even those not using AdvicePro?
• Can Wyser detect when key questions were missed?
• Can Wyser translate conversations live or post-call?
• How is client confidentiality protected?
• Is user data used for continued training?