Getting started
A collection of articles describing what Wyser ASSIST does, and how you can get started with the tool.
- ASSIST Overview
- How do I sign up for a trial of Wyser ASSIST?
- How do I integrate ASSIST with my CRM or telephony system?
- How can I book a demo?
- Can I have a case note summary which matches the case note used by my organisation?
Features and Functionality
This section explores the key features and functionality that make ASSIST a powerful tool for reducing administrative burden.
- What types of audio files does ASSIST support?
- Can I customise the summaries?
- Does ASSIST work in real time?
- Can I edit or review transcripts before saving?
Security and Compliance
This section outlines how we protect your information, ensure regulatory compliance, and maintain the highest standards of data integrity.
- How does Wyser keep my data secure?
- Where is data stored and processed?
- How long will you keep my data for?
- Is ASSIST GDPR compliant?
Billing and Subscriptions
Learn about Wyser ASSIST’s pricing, subscription plan and payment options.
- How much does Wyser ASSIST cost?
- What happens if I use more / less hours than I have paid for?
- What is the difference between Basic, Standard and Premium subscription ?
- Do you offer discounts for non-profits or large teams?
- I'm an AdviceUK member, can I get a discount ?
Integrations
Find out what integrations we have in place, and how we can integrate with your telephony or CRM system
Support
Need some extra support? Our helpdesk is available via the form below. You will also find information on our key policies
Training
- How to create your WyserASSIST account
- How to manually upload a call
- How to view transcripts and summaries
- How to setup Teams integration