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Will ASSIST process special category data?

ASSIST can process special category data if that information is contained within an audio recording submitted by the customer.

For example, a conversation could include information about:

  • Health

  • Disability

  • Race or ethnicity

  • Religion

  • Political opinions

  • Trade union membership

  • Sexual orientation

The customer is responsible for determining whether it is necessary and lawful to record and process this information for its particular use case.

The client must identify the appropriate UK GDPR Article 9 condition for its own processing.

Wyser cannot provide a generic Article 9 condition because this depends on the organisation, purpose and circumstances of the processing.