Why does using ASSIST require a DPIA?

The organisation should determine whether a DPIA is required under its own DPIA screening process.

ASSIST involves the processing of recorded conversations which may contain personal data and, depending on the nature of the conversation, special category data or criminal offence data. Organisations may also consider factors such as systematic recording, the use of AI and the potential impact of inaccurate transcription or summaries.

The final decision about whether a DPIA is required sits with the organisation acting as controller.