Where is customer data stored and processed?

Data is stored in the UK and processed in the UK and EEA.

Transcripts and summaries are stored within the secure ASSIST environment in UK or EEA data centres.

If data needs to be transferred to or accessed from a country outside the UK or EEA, this will only take place in accordance with applicable data protection law and the DPA.

See also:

Where is data stored and processed?

Where are transcripts stored? Are they secure?