What should we say about data retention in our own system?

The retention period for the organisation's final case record is determined by the organisation's own records management and retention policy.

ASSIST's retention period should not be confused with the retention period for the final case record.

ASSIST's standard maximum periods are up to 48 business hours for audio and up to 30 business days for transcripts and summaries.

Once the verified information has been transferred into the organisation's own system, the organisation should apply its normal retention schedule.