What should we include in our data flow diagram?

A typical ASSIST data flow can be represented as:

Call or meeting → approved recording method → ASSIST → transcription → AI-generated summary → staff review → customer case management system → deletion of transient ASSIST data

The exact flow depends on the customer's configuration.

For example, a customer may use:

• Manual upload
• Desktop Recorder
• Microsoft Teams
• A telephony integration
• A CRM integration

The DPIA should identify the actual route used by the organisation.