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How should we describe the main privacy risks?

The risks identified by the organisation will depend on its use case. Common areas to consider include:

  • Unauthorised access to recordings or transcripts
  • Recording someone without adequate information
  • Processing excessive or unnecessary information
  • Inaccurate transcription or summarisation
  • Sensitive information being captured unexpectedly
  • Information about third parties being recorded
  • Data being retained longer than necessary
  • Incorrect information being transferred into a case record
  • Unclear data flows involving subprocessors
  • AI-generated information being relied upon without appropriate human review