How long will you keep my data?

We keep audio files for up to 48 business hours and transcripts and summaries for up to 30 business days. These are the maximum retention periods set out in our Data Processing Agreement (DPA).

Your organisation can choose its own retention periods within the limits agreed in the DPA. If you would like to change your organisation's retention settings, contact your Wyser Account Lead or email support@wyser.online.

At the end of the applicable retention period, the data is permanently deleted from our products and systems.