How long are the notes kept and can people review their own transcripts?

All data captured through WyserASSIST is stored securely in the UK, in line with UK GDPR requirements. Audio recordings are automatically deleted after 48 hours, and transcripts are retained for 30 days before being permanently removed.

We believe that ASSIST works best when used alongside advisors, so transcripts can be reviewed, ensuring transparency and maintaining full control over the data collected.