How does ASSIST cope with colloquialisms? 

Wyser ASSIST is designed to handle a wide range of everyday language, including regional accents and colloquial phrases. While the transcription may occasionally interpret informal language literally, the summaries are generated to reflect the intended meaning, not just the exact wording.

Advisors can also review and edit transcripts to make sure any local expressions or slang are captured accurately and clearly for case records. This combination of automated processing and human oversight ensures that key details and meaning aren’t lost.

We work with organisations to tailor Wyser to their needs, including common colloquialisms.